Help On-board New-Hires and Speed Up the Training Process with Virtual Expertise

Yesterday's product experts are planning their
retirement. Hiring their replacements can cost up
to 400% of their annual salary (according to
industry analysts.) So how do you optimize the
use of your most experienced technicians, transfer
their knowledge, and bring your new-hires up
to speed?

Given these challenges, Rodger Smelcer, COO of
UST, selected Help Lightning, an innovative
remote assistance app to dramatically reduce
new-hire training time.

Download the PDF.