Driving Collaboration and Competitive Value with Virtual Expertise
In the cleaning technologies industry, customers increasingly look to vendors for quality service and experiences as distinguishing competitive factors. At Diversey, building service relationships with customers has its foundation in operational readiness.
“Customers have work to do, and they have confidence that we will get the job done,” says Andrew Martin. “Help Lightning is helping us build that relationship much more effectively… They know there is a person paying 100% attention to their needs right now.”